Information You Send
Messages sent to the contact route can include the name, email address, phone number, and details you choose to provide. Send only what is needed for the question. Do not send Social Security numbers, full dates of birth, account numbers, medical information, protected addresses, or copies of sensitive records.
Automatic Technical Data
Like most web services, the hosting environment may receive technical information such as an IP address, browser type, device information, referring page, pages requested, and time of access. This data is used for security, operations, and basic site performance rather than to build a people database.
How Limited Data Is Used
Contact details and message contents may be used to respond, maintain the service, investigate misuse, or comply with a lawful request. They are not sold as a directory of users. We do not use submitted data to identify or publish a Tewksbury resident.
External Record Links
The directory links to Town, Massachusetts, court, Registry, Library, USPS, and other outside resources. Those destinations have their own privacy notices, form rules, and record-access requirements. Review the policy of the official custodian before entering information or ordering a copy.
When Data May Be Shared
Information may be disclosed to a hosting, security, or communication provider acting for the service, when required by law, or when reasonably needed to protect people, rights, or property. Providers are expected to use information only to perform their services. We do not control disclosures made by an outside site after a visitor follows a link.
Security Practices
Reasonable administrative and technical safeguards are used for the small amount of data handled here. No transmission or storage method is risk-free. Use care when contacting us, and do not rely on an ordinary email message for sensitive or protected information.
Visitors Under 18
The service is not designed to collect personal information from children. A parent or guardian who believes a child has submitted personal information may use the Contact page to request review and deletion where feasible.
Your Privacy Choices
You may ask what personal information associated with a contact message is retained, request correction, or request deletion where applicable. Massachusetts public records held by a government custodian are outside this service's control. Their access and redaction rules follow the applicable record law, including Massachusetts Public Records Law, M.G.L. c.66 ยง10, and record-specific statutes. Use Contact to make a request about data held by this private service.
Policy Changes
This policy may be revised when service practices or legal requirements change. The revised policy takes effect when posted. Continued use after posting means the updated policy applies to future use.